Dave Ulrich's 5 Bs Framework offers a practical way to manage talent through this transformation. Here’s a breakdown:
1. Buy – Hire AI and Cybersecurity Talent Strategically
When you need skills fast, hiring is often the best option. But:
Tips:
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Look for potential within your existing team first.
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Hire with knowledge-sharing in mind—can new hires help upskill others?
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Weigh the trade-offs between immediate needs and long-term diversity of thought.
2. Bind, Boost, Build – Grow Skills from Within
Training internal talent is proving effective:
Best practices:
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Hire people who show learning potential.
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Invest in training for AI, data, and cybersecurity.
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Recognize and reward employees who grow into new roles.
3. Borrow – Tap into Freelancers and Specialists
Not every skill needs a full-time hire. Contract workers, freelancers, and consultants can fill key gaps quickly.
How to do it well:
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Create a flexible workforce model.
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Use freelance platforms for specialized projects.
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Encourage internal mobility—move existing employees to tech-focused roles.
4. Bounce – Stay Agile in the Face of Change
Technology evolves fast—half of all skills may become outdated within two years.
To keep up:
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Build a culture that values curiosity and adaptability.
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Help people unlearn old habits and embrace new tech.
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Encourage leadership styles that are collaborative, not top-down.
Skills like resilience and lifelong learning are now considered must-haves, not nice-to-haves.
5. Bind – Retain Key Talent
Retaining top performers is crucial for organizational stability and growth.
Approaches:
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Offer clear career progression paths.
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Provide competitive compensation and benefits.
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Foster an inclusive and engaging workplace culture.
6. Balance – Use AI to Enhance Human Potential
Adding a Sixth ‘B’: Why We Believe in Balance
While Ulrich’s and Capron/Mitchell’s models offer timeless strategic clarity, the rapid integration of AI into the workplace demands something new: a focus on how humans and technology work together.
At Panda, we believe Balance is the sixth ‘B’ modern businesses need.
As tasks increasingly become shared between humans, machines, and hybrid teams, organisations must go beyond automation and ask..
"Are we enhancing or eroding human potential?"
Where others talk about “bots,” we talk about balance - the belief that AI should support, not replace, people.
How to lead with Balance:
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Co-design tech rollouts with employees to boost trust and reduce resistance.
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Invest in digital literacy and AI fluency across the workforce—not just tech teams.
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Celebrate human skills like empathy, ethical reasoning, and creativity alongside technical capability.
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Build feedback loops to monitor how AI adoption affects team dynamics and employee experience.
Research consistently shows that when workers are involved in change—not subject to it—adoption and innovation accelerate.