Powering life sciences
through talent
Introducing Panda Intelligence: Your Recruitment Partner in the Intricate World of Data and AI in Life Sciences
Return to search results

Medical Information Manager

Medical Information Manager

LocationGlattpark-Opfikon,, Switzerland
Business SectorBiotechnology
Contact email
Job ref22899
Publishedabout 1 month ago
Medical Information Manager

For my client – a globally renowned biotech in Zurich, Switzerland – I am looking for an experience Medical Information Manager join an innovative and dynamic team!


As subject matter expert on the therapeutic areas and medical information best practices, the GMI Medical Information Lead is responsible for the management of complex inquiries for EMEA across the global product portfolio :
  • Management of medical information content in alignment with the product life-cycle and regulatory milestones and leveraging the global medical information content strategy cross-regionally
  • Support and training of business units and vendors on GMI processes and EMEA best practices.
  • Ensure appropriate, quality and timely responses to requests for medical information in EMEA for therapeutic areas of responsibility
  • Develop or adapt available medical information content to be used globally - Support novel channels for dissemination of medical information
  • Support new digital technologies and systems in accordance with GMI digital strategy
  • Manage medical information providers
  • Develop and implement medical information support materials in coordination with Global Medical Teams and Medical Communications, as well as Local Medical Information teams, where appropriate
  • Ensure reporting of potential adverse events and product quality complains to appropriate teams.
  • Technical/Functional (Line) Expertise (Breadth and depth of knowledge, application and complexity of technical knowledge)
  • Ensure appropriate, quality and timely responses to Medical Information requests.
  • Internally or in collaboration with Medical Communications and Global Medical Teams, develop and ensure communication of timely, accurate responses to unique and escalated inquires.
  • Coordinate with Local Medical Information and Global Medical Teams to define and develop medical information materials (e.g. Standard Response Letters, Frequently Asked Questions).
  • Monitor performance against medical information key performance indicators.
  • Support Medical Information monitoring and reporting.
  • Manage medical information providers.
  • Collaborate with the Medical Information Operations Lead to monitor the KPIs and define continuous education strategy.

Critical Requirements
  • A medical or scientific degree is required
  • 5 years of related work experience
  • 4 years of experience in the biopharmaceutical industry, preferably within a matrix structure is required
  • 2 years of experience within medical affairs, clinical research or PV/safety roles (e.g. Medical Information, Medical Communications, Pharmacovigilance/Safety)
  • Experience leading teams is preferred
  • Experience managing vendors and complex projects is required
  • Good knowledge of medical information best practices, legal and regulatory requirements, Codes of Practice, Standard Operating Practices and guidelines

  • Location: Zurich, Switzerland
  • Start Date: ASAP
  • Contract duration: 1-year contract – with the high chance of extension 

Sound interesting?
Send your CV to Khanyi Mabena at k.mabena@panda-int.com or contact her on +41 445 514 407.