Looking back on her career so far, Lea doesn't overcomplicate her biggest lesson. "For me, it's simple: relationships are everything, and trust takes time to build but can be lost very quickly."
Early in a career, she says, it's easy to focus on the next deal, the next placement or hitting targets, and the commercial side does matter. "I love sales, and I've always been competitive."
"But over the years, I've learned that long-term success comes from being genuine, consistent and honest with people, even when the conversation isn't an easy one."
That honesty works in both directions. Sometimes it means telling a client that their expectations aren't realistic, or telling a candidate that an opportunity might not be right for them.
"I think people remember how you treat them much more than they remember a particular placement."
It's a principle she carries into every conversation. "And one thing I always try to keep in mind is that recruitment is a people business. Behind every CV, job description or contract, there's a person making an important decision about their career or their business."
The cities and the industries have changed over the years, but Lea's approach hasn't: listen first, be honest, and never forget the person behind the decision.
Planning a critical project or looking for your next contract in Life Sciences? Get in touch with Léa to start the conversation, or explore how Panda supports Life Sciences businesses across permanent recruitment, contract staffing, executive search and MSP delivery.