Customer Relations Coordinator

Customer Relations Coordinator
For one of our leading MedTech clients we are looking for a Customer Relations Coordinator to join their team. As a Customer Relations Coordinator, you will play a crucial role in providing excellent customer service and support to the International Sales Team, Distributors and Customers within your assigned division.
Location: Hoevelaken

Responsibilities:

• Provide support to the International Sales Team, Distributors, and Customers in assigned territory
• Act as the key contact for customers worldwide and handle incoming complaint reports
• Manage new customer approval process, distributor contracts, and consignment contracts
• Handle order entry, returned product handling, and consignment- and car stock management
• Maintain history and traceability files, control prices, and liaise with necessary departments
• Support international sales team with up-to-date customer information, data, analysis, and reports

Requirements:

• MBO/HBO diploma
• Experience in a similar role in an (medical) international environment is highly desirable
• Proficient in English and Dutch
• Strong organizational, time management, and communication skills
• Service-oriented, flexible, analytical, and stress-resilient

Interested or do you want more information? Contact Sophie Krakers by calling +31 (0)20 20 44 502 or send an email to s.krakers@panda-int.com