Vistex Support Specialist

Location Breda
Discipline: Biotechnology, Pharmaceutical
Job type: Temporary/Freelance
Contact name: Ralph Looijen

Contact email: r.looijen@panda-int.com
Job ref: 12211
Published: about 1 month ago

One of our leading Biotech clients (Fortune top 150) in Breda has a job opening for a Vistex Support Specialist. We are looking for someone who has experience with SAP SD and Vistex, preferably in Pharma industry

As Vistex Support Specialist you collaborate with vendors and information technology to prioritize and resolve incidents and implement system projects  enhancements. We are looking for someone who has experience with SAP SD and Vistex, preferably in Pharma industry. If you have extensive experience with those capabilities, please apply for this position. We are stimulating employees to develop themselves, and this is one of those opportunities!

 

RESPONSIBILITIES

  • Engaging in increasing number of projects and the day-to-day support of the Vistex application.
  • Managing operational incidents and requests and assist in the escalated triage of support issues, working with diverse user groups.
  • Recognizing trends in incidents and contribute to continuous improvement of the Vistex platform.
  • Being part of the ex-US Contracts & Pricing Vistex Product Team and partake in the agile delivery of Order-to-Cash projects and enhancements.
  • Creating and maintaining system interface diagrams, functional designs and technical specifications.

 

PROFILE

  • Bachelor level education
  • At least 5 years of experience with IS systems, preferably in a GMP environment or Pharma industry
  • Experience with Vistex
  • Proficiency in SAP SD
  • Able to work both independently and in a team
  • Ability to meet deadlines and schedules and be accountable
  • Experience with system and application monitoring
  • Excellent Oral & Written Communication Skills and an ability to work directly with users to understand incidents and drive continuous improvements
  • An energetic and self-motivated approach to solving problems and driving solutions
  • Affinity to work in a Product Team / DevOps environment and Agile mind set.

 

START DATE

16-06-2021

 

PROJECT DURATION

Until end of year

(NOTE: Option for direct contract with this company in 2022)

 

INTERESTED?

If you are interested in the above description, apply with your CV

PS: Did you also know that we offer an attractive referral scheme? Check this LINK

For more information please contact Ralph Looijen on +31 (0)20 20 44 502