Responsibilities & Accountabilities:
The Supervisor leads 8-12 lab technicians and is accountable for the personnel in the team and their performance & development by performing the 5 conversations. The jobholder is also accountable for effective team performance by setting objectives in line with the ONE JSC Lab Organization business strategy.
The Supervisor leads and defines team execution testing activities that are compliant with the cGMP and safety regulations. Furthermore, the Supervisor assures all test related elements are in place e.g. materials, equipment, trained personnel etc. in order to complete all testing activities in a timely manner.
The Supervisor has the primary accountability for planning, organization, day-to-day supervision and execution of daily tasks within the team and ensures the seamless transfer of activities using SmartQC.
The Supervisor assures that the assays are performed to the required quality and quantity and sets priorities in case of conflicting situations within the ONE JSC Lab Organization. The Supervisor oversees all monitoring and reporting of all critical activities (e.g. process/delay of testing). If necessary, undertakes actions independently and assures relevant action plan is in place (e.g. earned hours etc).
The Supervisor deals appropriately with any deviations, OOT/ OOS results corresponding CAPAs and Change Controls on a defined team level and notifies involved ONE JSC Lab management. The supervisor will be responsible for closure of low impact deviations. Additionally, the Supervisor ensures the proper coordination of investigations on a defined team level to achieve resolution in the minimum time and in compliance with GMP principles.
The Supervisor is responsible for following up on relevant KPIs, which includes but are not limited to, 6S/housekeeping, invalid assay rate, training status of the team, lead time of test results. The Supervisor is also responsible for creating team environment for continuous improvements applying the Business Excellence and Faster Forward tools.
* Education minimum relevant HBO diploma
* At least 5 years of work experience
* Knowledge or affinity with the relevant test methods
* Good interpersonal and organizational skills
* Proven leadership potential
* Good communication skills
* Shown to have excellent safety and GMP awareness and experience
* A quality, compliance and business minded attitude and flexibility
* Knowledge and affinity with Business Excellence and Faster Forward mindset