The Raw Materials Compliance Specialist interacts directly with Lonza’s internal and external customers for disposition of materials, resolution of release issues and other material related work as needed. As an established Subject Matter Expert (SME) in the material receipt, testing and disposition process, they will be expected resolve complex issues, triage issues for escalation to area management and train junior staff members.
They will provide resolution to escalated issues within their area of responsibility and will help define the strategy for remediation of escalations/issues and improvements efforts. The Specialist will also be expected to perform all associated SAP transactions as part of the release as well as other Quality functions within SAP.
They will require little direction and coaching for day to day activities, are expected to be subject matter experts to the associated workflows and able to manage the escalation of issues.
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