Customer Service Representative

Location Enkhuizen
Discipline: Food
Contact name: Talitha van Romondt

Contact email: t.romondt@panda-int.com
Job ref: 20268
Published: 15 days ago
Customer Service Representative

For a top client in Enkhuizen, we are looking for a short term Dutch speaking Customer Service Representative. In this role you are responsible for the daily operations from order taking to delivery for sales area BENELUX in SSV EAME.

Responsibilities
  • Monitor lead times, adjust when necessary and inform about changes and bottlenecks.
  • Identify, anticipate and solve order-related problems.
  • Besides the responsibility of your own region, you will be supporting colleagues in the region of EAME.
  • Handling of orders for an assigned sales Area in EAME, including the information and communication flow and you make sure all relevant data is administered properly.
  • The primary contact for order handling for customers and colleagues within your responsibility.
  • Key player for a full and satisfactory delivery in time.
  • Actively communicate with various departments internally as well as with customers and affiliates to identify and correct issues in a timely manner.
  • Organize and administer your work efficiently.
 

Your Profile
  • Fluent in Dutch and preferably English or French.
  • Preferable HBO / University or MBO+ with several years of relevant work experience.
  • Experienced in Customer relations, operations & SAP
  • Commercial focus and good analytical and planning skills.
  • Strong communicator, pro-active and have a problem-solving mindset.

Practicalities
  • Location: Enkhuizen
  • ASAP needed
  • 38 hrs on site (afterwards can have 2 days from home)
  • Short term contract, possibility of extension.


Interested?
If you are interested in the above description, apply with your CV at t.romondt@panda-int.com OR call at + 31 202044502. PS: Did you also know that we offer a JUICY referral scheme? Get in contact ASAP.